Privacy & Security

Heybaji app Privacy Policy — Your Data is Safe With Us

Last Updated: January 2025

Heybaji app places the highest priority on the privacy of users in Bangladesh. In this policy, we clearly state what information we collect, how we use it, and what steps we take to protect your data. Please read this policy carefully before using the platform. Your personal information is never sold to third parties and is kept protected from unauthorized access. This policy has been prepared in accordance with applicable laws and digital security regulations in Bangladesh. By creating an account or using any service on the platform, you will be considered to have consented to this privacy policy.

Details on Data Collection & Use

During registration, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be requested for identity verification purposes. Relevant payment method details are also collected for financial transactions, however full card numbers are never stored. When you use the platform, your device type, IP address, browser information, and usage patterns are automatically recorded. This technical information is used solely to improve platform security and quality.

Collected information is primarily used for account management, transaction processing, and customer service. Data is analyzed to prevent fraud and ensure account security. Usage patterns are reviewed to improve the platform experience and personalize services according to your preferences. Information may also be used to fulfill applicable legal obligations and meet regulatory requirements. Data is not shared with third parties for marketing purposes without your explicit consent.

Heybaji app never sells your personal information or discloses it without authorization. Limited information may be shared with trusted service providers for specific purposes such as payment processing, identity verification, and technology services. These providers operate under strict confidentiality agreements and may only use the information for the designated purposes. If disclosure to authorities is required due to a court order or legal obligation, it will be carried out following the proper process. In any instance of data sharing, we provide only the minimum information necessary.

Our platform uses cookies to manage sessions and improve the user experience. Cookies are used to remember your login status and save your preferred language and settings. Analytical cookies are used to understand which sections of the platform are most frequently used. You may disable cookies from your browser settings if you wish, however this may limit the functionality of some services. We do not use third-party advertising tracking cookies.

You can log in to your account at any time to view and update your personal information. You may request a copy of your stored data by contacting our support team. Even after account closure, certain information may be retained for a specified period in accordance with legal obligations. If you wish to opt out of marketing communications, you may unsubscribe at any time. Any requests related to your privacy rights will be processed within 30 business days.

Our Commitment to Data Protection

Encryption & Secure Connections

All your data is stored and transferred using industry-standard encryption technology. HTTPS connections are mandatory on all pages of the platform, protecting your information from interception. Payment-related information is processed in accordance with international security standards. Regular security audits are conducted at the server level and potential vulnerabilities are quickly identified and resolved. Our security team is dedicated to monitoring the system around the clock.

Contact & Policy Changes

For any questions or concerns regarding the privacy policy, contact us at: [email protected] — we typically respond within 24 hours. If any significant changes are made to this policy, you will be notified via your registered email or through a notice on the platform. Continued use of the platform after changes have been made will be considered as consent to the new policy. To learn more, visit our FAQ Page or Terms & Conditions Page See.

Start Gaming in a Safe Environment

Heybaji app is always committed to protecting your privacy. Create an account today and enjoy the best mobile gaming experience in Bangladesh.

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